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About TDK-Lambda

Internal Sales Coordinator

Location : Ilfracombe

A vacancy has arisen within the Sales office for a Sales Coordinator reporting to the Internal Sales Team Leader. This role would suit a well organised individual providing support to direct customers, intercompanies and distributors along with the ability to work effectively as part of a busy team. Previous experience working in a Sales or Customer Service Department or similar would be an advantage.

Main duties and responsibilities:

  • Process customer orders and amendments
  • Liaise with other departments across Europe to ensure customer requirements are met and exceeded
  • Generate Quotations: supply pricing and supporting information to customers to secure new business.
  • Provide excellent customer support over the phone and by email
  • Report analysis: proactively look for improvements in supply chain for customers
  • Work with Commercial Regional Managers and colleagues to provide competitive customer support

Skills and qualifications:

  • A key aspect of the role will involve dealing with internal & external customers therefore a friendly and confident telephone manner, alongside excellent communication skills are essential
  • As well as working as part of a team, the ability to work alone, react to changing targets and be able to prioritise tasks is crucial to this role
  • Attention to detail and the ability to work under pressure is essential
  • A working knowledge of Microsoft Office (Particularly CRM, Excel & Word) and the confidence to learn internal software programs & procedures
  • Previous experience in a similar role, whilst not essential, would be an advantage

The basic annual salary for this role is £23,929, and the working hours will be 37.50  pe week, as follows:

Hours of work: -             Monday to Thursday 8.15 am – 5.00 pm. 

                                         Friday 8.15 – 12.45 pm, with cover until 2.30 pm required once every 4-5 weeks

If you would like to be considered for this role, please provide an application form and your CV to the HR Department by Wednesday 22nd October 2025.

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