TDK-Lambda provides a comprehensive after sales service to all our customers. Additionally, TDK-Lambda can provide service for products based in the France area, which have been supplied by the world-wide network of the TDK-Lambda Group of companies.
If the warranty is still valid then the cost of the repair is free to our customers, however TDK-Lambda are pleased to offer a service for non-warranty units, most of which are on fixed price basis. An initial charge for assessment is made which is then offset into the cost of the repair on acceptance of the quotation.
TDK-Lambda operates a Returns Material Authorisation (RMA) system for returning product. We cannot accept returned goods without an RMA number. Please register/log-in using the links, below, in order to submit your return details & obtain an RMA number. Upon returning the repaired power supply to you, we provide a report which details the repair action. The repair itself is guaranteed for 6 months, which ensures all product approvals are maintained.
TDK-Lambda reserves the right:
If you have any questions, please contact your local TDK-Lambda office who will be happy to help.
For further information or assistance you may contact our Customer Service Department using any of the following methods:
TDK-Lambda France SAS, SAV
3 avenue du Canada, Batiment Sigma
91940 LES ULIS – FRANCE
Please note - the information on this page is for TDK-Lambda customers in France. For service in countries outside of France, contact your local distributor.